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Who we are

Bazaarghar OR bazaarghar.com (the “website”) is operated by Vintega Solutions (Private) Limited, 3rd Floor, 4th Rd, Chandni Chowk Block B Satellite Town, Rawalpindi, Punjab 46000, Pakistan. The website URL is https://bazaarghar.com.

Bazaarghar may be referred to as either the Company , We , Us or Our in this Agreement.

Collecting and Using Your Personal Data
Types of Data Collected
Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Name

    This is used to identifyyou on specific pages, e.g. when you post a comment on a video page. My Account section (which is available after log-in).
  • Phone Number

    Phone number is our primary way to authenticate a user.
  • Email address

    Email is used to authenticate vendors on the website. This information is taken during signup from the vendors only to authenticate and communicate with them.
  • Address, State, Province, ZIP/Postal code, City

    This information is taken during the checkout process and used to deliver the order. For sellers, this information is used to very their physical presence and order fulfillment.
  • CNIC

    This information is taken from the sellers only to verify them.
  • Usage Data

    Usage Data is collected automatically when using the Service.

    Usage Data may include information such as Your Devices Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

    When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

Bazaarghar allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google

  • Facebook

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is associated with Your Third-Party Social Media Services account, such as Your name, Your email address, and the phone number associated with that account.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

    Cookies can be Persistent or Session Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

    We use both Session and Persistent Cookies for the purposes set out below:

    Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us Purpose:

    These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

    Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us Purpose:

    These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile applications push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information: about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your experience.

    We may share Your personal information in the following situations:

  • With Service Providers, We may share Your personal information with Service Providers to monitor and analyze the use of our Service, order fulfillment, payment processing, and to contact You.
  • For business transfers:We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of the company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Request for Data Deletion

It is your right to request for your data deletion. To request for data deletion please email us at hello@bazaarghar.com. Our team would review your request and act on within 7 working days.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Companies operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data
Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability
Security of Your Personal Data

The security of Your Personal Data is important to Us, we use security best practices to safeguard your data but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, But absolute guarantee is not possible.

Our platform is secured with 3 layers of security.This includes the ability to protect the information, systems, and assets while delivering business value through proactive risk assessments and mitigation strategies..

The three layers of our security are:

  • Communication Layer

    This includes communication between the user computer/device to a server. All the traffic between user and server is encrypted. It is secured by 256-bit SSL certificates. Which is higher than the security required by the banks. This makes sure that traffic between user and server remains encrypted and uncompromised.

  • Infrastructure Layer

    The infrastructure layer means the cloud and all the services in it, it includes Data Centers, Operating Systems, Server software programs, Database services, Networking, etc. We use Amazon AWS, Tencent, and MongoDB Atlas as our main cloud providers which provide best-in-class security in the infrastructure layer.

  • Application Layer
  • This layer covers our software. Application layer security includes identity and access management, proactive protection against known vulnerabilities e.g. SQL Injection, CSRF, XSS etc., and other authentication mechanisms.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service. We use Google Analytics to collect anonymous user data to analyze behaviors and trends of our traffic as a whole.

Childrens Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parents consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third parties site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.Last updated date at the top of this Privacy Policy indicates when the privacy policy was updated.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: hello@bazaarghar.com

By visiting this page on our website: https://bazaarghar.com/customerfaqs/

By phone number:+92 301 1166 - 879

By mail: 3rd Floor, 4th Rd, Chandni Chowk Block B Satellite Town, Rawalpindi, Punjab 46000, Pakistan